Revocation instruction
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party – other than the carrier designated by you – took possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Herka GmbH, A-3851 Kautzen, Herkaweg 1) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail). In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this agreement, we will refund to you all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us and excluding any customs charges), promptly and no later than fourteen days from the date we receive notice of your revocation of this agreement. For such refund we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you. You will not be liable for this repayment.
In the case of revocation, the goods shall again become the property of HERKA GmbH. The purchaser is obliged to return the goods to HERKA the same way as he received them. The costs for the return shipment will be borne by you.
We may refuse repayment until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier. You must return or hand over the goods to HERKA GmbH (Herkaweg 1, A-3851 Kautzen, Austria) immediately and in any case within fourteen days at the latest from the day on which you notified us of the revocation of this contract. This period shall be deemed to have been observed if the goods are dispatched before expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You must pay for a loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary for checking their condition, properties and function.
Individualised goods (e.g. with embroidery or inweaving) are excluded from revocation; also excluded are goods which have already been in use. Goods which have been washed or treated with water or chemicals are also excluded from the right of revocation.
